George Fox University | Offices and Services | Institutional Technology | IT Service Desk

IT Service Desk

Phone: 503-554-2569

E-mail: servicedesk@georgefox.edu

Regular Hours (walk-in locations):

• Monday-Thursday 7:15 a.m.-6 p.m. on the third floor of the Stevens Center with support from 6-11 p.m. at the Newberg MLRC  (Newberg Campus Library)
• Friday 7:15 a.m.-5 p.m. on the third floor of the Stevens Center
  
• Saturday and Sunday support location is the MLRC and hours mirror normal library operation times
  

Located on the third floor of Edward Stevens Center and MLRC as indicated

The Service Desk is the center of operations for the IT Department at George Fox University. We have a team of students ready to provide positive customer service and technical support for your basic computer needs.

Starting a request for service. You can start a request for service one of four ways:
1. E-Mail - addressed to servicedesk@georgefox.edu. Let us know what you need, with as much detail as possible (such as a text of an error message). If your request is URGENT, please phone the Service Desk.
2. Walk-In - During Service Desk operating hours the desk is staffed and will take your request in person.
3. Phone - Calls to the Service Desk are processed the same as each of the two methods above. Voicemail is responded to and/or entered as a request the next business day.
4. Web Request - The following link will take you to our online request form: Service Desk Web Form